Housing Support Coordinator
Permanent, Full Time (37.5 hpw)
Salary Circa £20,000 pa rising to £24,300 through length of service
Empowering customers to live rewarding and happy lives. That’s when it hits home.
We have a fabulous job opportunity for you to join our awesome team. Our service supports young people aged 16 - 24 years old, who are identified as having a housing need and/or additional support needs.
This means we work with young people who may recently have left care, or those who may have been made homeless. We support our customers to develop and maintain independent living skills, so that they can successfully move on to their own independent accommodation. Our customers aren’t always the easiest to work with, they can have some very complex and challenging support needs, but this role is hugely rewarding.
Our service is spread over 5 properties in Gloucester and Cheltenham, and you’ll be based at our two properties in Gloucester. Your role will be based at Cotswold House, Cheltenham, our largest property with 14 customers. The property has good transport links and is located close to local amenities and Cheltenham town centre.
If you thrive on a challenge, where each day is different and where you can influence a young person to make lasting changes to their lives, then keep reading! One day you might be supporting them to shop on a budget or to prepare healthy meals, the next you might be helping them at a probation or substance abuse support meeting.
You’ll work in partnership with our external partners and with your Home Group colleagues to assess and engage support for your customers. Together you’ll really make a difference, and work towards helping your customers successfully move on with a positive future.
Be yourself at Home
Home Group is committed to tackling prejudice and discrimination, not just for our customers, but for our colleagues too! We’re super proud of our internal Diversity Networks and allies (Multicultural, LGBTQIA+ and Disability) which support colleagues from different backgrounds to be their true selves. We recognise and celebrate our differences, together we make Home Group a great place to work!
As a Support Coordinator, you’re passionate and motivated to help vulnerable people make positive and lasting changes to their lives. You’ll impress us with your ability to work on your own initiative, positively influencing people from all different backgrounds.
You’ll help change our customer’s lives (and our services) for the better by undertaking risk assessments, support planning, goal setting and regular reviews. You’ll create bespoke and personalised support plans with and for your customers. Each plan will look to meet our customer’s individual needs and aspirations, making sure they meet safeguarding and confidentiality requirements. You’ll also have responsibility for coordinating our support workers, apprentices and volunteers, and working collaboratively with external agencies.
We empower our customers to develop the independent living skills they need, to successfully move on. Together we’ll make a difference!
To make sure that we keep our records straight, and customers safe, it's really important that you are technologically savvy (or at the very least not a technophobe!) You’ll be given the latest IT kit, which could include a Surface Pro tablet and smart phone, supported by our new online integrated IT system which means that you don’t have to be in the office as you can complete support plans on the go.
It would be amazing if you have worked in this type of environment before, however it’s your “can do” positive attitude and enthusiasm that are critical to make this role a success. We can nurture your talent, just let us know in your cover letter why you have a passion for working here!
As you will need to travel to our different properties, you need to be able to drive, as well as having access to a car insured for business purposes. Don’t worry, we’ll pay you expenses to cover this use!
When you join, you’ll need to have a valid Enhanced Check under the Disclosure and Barring Service. The great news is that we will pay for that to be done if you don’t have a transferrable one.
About our team
You’ll be working alongside our fabulous team who are super passionate about supporting customers to reach their goals and celebrating their achievements.
There are 14 of us in the team and we don’t just love to support our customers, we’re here to support each other too! Your colleagues have a wealth of experience in supported housing and are looking forward to welcoming you to the team!
You’ll work on a rota basis between the hours of 7:45am - 8:15pm and take your turn working days, evenings, weekends and bank holidays. We need you to be flexible to meet the needs of our customers, but we aim to give you the time you need to spend time doing the things that matter to you! While we are working in a Covid world, there may be a bit of home working involved, and we will give you the kit to make that work.
Want to know more?
If you’re not reading this advert on our career’s pages, press the APPLY NOW button to access lots of useful stuff! You can download the support worker job description, and find out more about Home Group. We’ve also got some short films that show you what it’s like to work here, and we know you’ll want to find out more about our award winning benefits and rewards!
Don’t delay applying for this brilliant job, as we may close it early if we get lots of applications! Just upload your CV and if you have one, your covering letter (this will help us learn more about you!). If you need them, we’ve also got some great templates to help you.
We’re continuing to deliver services for our customers since the COVID-19 pandemic, and our brilliant colleagues are at the heart of making that happen. We’re continuing to do things a little differently, to keep everyone safe, we’ll engage with you digitally where possible. Check out our awesome video to find out more on how our colleagues have felt supported here during the outbreak.