Do you get a real you get a real buzz from helping people?

We are looking for engaging, enthusiastic, outgoing and reliable individuals from all backgrounds to help us continue to deliver the message that ‘every journey matters’ to our fellow Londoners.  As the first face people will see on our London Underground, you’ll be a naturally friendly person who enjoys helping others.  You’ll also be helping people with ticketing, incidents and emergencies, as well as general station support which allows for a smooth operation.

With our highly reputable benefits package, as well as competitive salary, this is a fantastic role to allow you to get your foot in the door and kick start your career.  And at TfL, you have plenty of opportunities to have a positive impact all over our City.  You will come across situations that will develop your skillset for life and will help your personal development.  You will be a part of a team that is committed to delivering the highest standard of customer service, so we can keep London moving. 

Are you passionate about people?  Do you want to be proud to do a job where no day is the same?  Do you want to have a positive impact on your City?  Then a Customer Service Assistant role on our London Underground could be the role for you.

At TfL, we also offer an outstanding benefits package including (but not limited to):

Final salary pension scheme 
Free travel for you on all services owned by TfL
75% discount on National Rail Season Ticket and interest free loan 
29 days’ annual leave plus public and bank holidays 
Private healthcare discounted scheme (optional) 
Tax-efficient cycle-to-work programme
Retail, health, leisure and travel offers 
Discounted Eurostar travel

To apply for this fantastic opportunity, visit our website.

Closing date: Sunday 24 March 2019 @ 23:59.

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age or disability status.

PLEASE NOTE: We strongly recommend that you do not provide your bank account details when applying for a job. If you see a vacancy on Overlooked Talent requesting bank account details please email